Effective Date: May 24, 2024

Welcome to AppliedHE. We value your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to ensure its protection.

1. Information We Collect

We collect various types of information in connection with the services we provide, including:

  • Personal Information: Name, email address, phone number, job title, institution, and any other information you provide.
  • Usage Data: Information about how you use our website, including IP address, browser type, and pages visited.
  • Survey Data: Information submitted through our surveys, such as institutional data and responses to specific questions.
  • Cookies: Small data files stored on your device to help us enhance your user experience.

2. How We Use Your Information

We use the collected information for the following purposes:

  • To Provide Services: Deliver and manage our ranking and rating services, webinars, and events.
  • To Improve Our Services: Analyze usage data to enhance our offerings and user experience.
  • To Communicate: Send you updates, newsletters, and other relevant information about AppliedHE.
  • For Compliance: Ensure compliance with legal obligations and our terms of service.

3. Legal Basis for Processing

We process personal information based on the following legal grounds:

  • Consent: Where you have provided consent.
  • Contractual Necessity: To perform a contract with you or your institution.
  • Legitimate Interests: For our legitimate interests, provided they do not override your rights.
  • Legal Obligation: To comply with legal obligations.

4. Sharing Your Information

We may share your information with:

  • Service Providers: Third-party vendors who assist us in providing our services.
  • Partners: Educational institutions and other partners as part of our ranking and rating services.
  • Legal Requirements: Authorities if required by law or to protect our rights.

5. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no data transmission over the internet is completely secure.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable laws. The retention period depends on the type of information and the context in which it was collected.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We take steps to ensure that your data is adequately protected, in accordance with applicable data protection laws.

8. Children’s Privacy

Our services are not directed to children under 16. We do not knowingly collect personal information from children under 16. If we become aware that a child under 16 has provided us with personal information, we will take steps to delete such information.

9. Your Rights

You have the right to:

  • Access: Request a copy of the information we hold about you.
  • Rectification: Correct any inaccurate or incomplete information.
  • Deletion: Request the deletion of your personal information.
  • Restriction: Request the restriction of processing your data under certain conditions.
  • Objection: Object to the processing of your personal information.
  • Data Portability: Request a copy of your data in a structured, commonly used, and machine-readable format.

10. Cookies

We use cookies to personalize your experience on our website. You can control cookies through your browser settings, but disabling them may affect your experience with our services.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

12. Automated Decision-Making

We do not use automated decision-making processes that significantly affect individuals. Any automated decisions are subject to human oversight to ensure fairness and transparency.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

14. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

  • Email: info@AppliedHE.com
  • Phone: +65 9841 9121
  • Address: 3 Marigold Drive, Singapore 576384

Thank you for trusting AppliedHE with your personal information. We are committed to ensuring your privacy and safeguarding your data.